Order Process

Shipping Information

We will provide the free standard shipping mostly all product/s within United States only. If the product mention email/digital delivery free those product/s only eligible for free email/digital delivery only, please check the shipping fee on the online order.

If you want your get your order/item fast track on Next Day Air or Second Day delivery service, you must pay small amount of money to upgrade the fast track service price will very according to the service. Please contact support@ustopup.com for more details.

If we received your order(s) by on or before 01.00 pm EST on weekdays mostly will ship on same day. If the order received by after 01.00 pm EST on weekdays, we’ll process the order on next business day. Weekend order will ship next business day, except fast track order(s). Fast track orders will ship according to the customer request.

Once we shipped your order from our fulfillment center tracking notification(s) will automatically generate to your email. We will use USPS/FedEx/UPS shipping carriers depending on shipping zone(s), quantity & weight.

Standard Shipping will take three to seven business days depend on the shipping zone(s).

Order processing and delivery time frame; Some customers may experience longer delivery due to COVID-19.

Order Cancellation before Shipment

If you want to cancel your order, you must cancel within 12 hours after you placed the order, meantime send an email to support@ustopup.com and mention the reason for the cancellation. If you need more help to change the order or change the quantity of the products, etc.. We will help you.

If the item/s shipped out, please follow the Return, Refund and Replacement direction. You can see the Return, Refund and Replacement direction on the website main page.

Order Cancellation after the Shipment

If you want to cancel your order after 12 hours from the order place time or you want to cancel the order after the shipment, we can stop but we don’t have any control or guarantee on the shipment.

In this point, you must follow the above return, refund & replacement procedure/step for the refund or return or replacement.

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