Terms and Conditions

This Agreement was last modified on 18 February 2016.

Use of your personal information

By using our ustopup.com website, we collect and uses your personal details to function its site and deliver the service or product/s to you have requested. By using our website, you accept these terms and conditions in full.

If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

If you register with our website or buy any product or service from our website, we will ask you to expressly agree to these terms and conditions.

Our website uses cookies. By using our website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy. If you visit the website that we mention or link to, be sure to review its privacy policy before providing the information. It is highly recommended and suggested that you review privacy policies and statements website you choose.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control, any business losses, loss of or damage to profits, income, revenue, or anticipated savings, loss of use or production, management time or office time, business contracts commercial opportunities or goodwill or corruption of any data database or software, indirect or consequential loss or damage.

 

Product listings

ustopup.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website.

Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors.

In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, ustopup.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. If you have any question, please email to us support@ustopup.com.

Always read labels, warnings, and directions and other information provided with the product before using or consuming a product.

 

Third party websites

ustopup.com includes all hyperlinks to other websites from ustopup.com are provided as resources to customers looking for additional information and/or professional opinion. These links are not recommendations.

We have no control over the contents of third-party websites, and we accept no responsibility for the claims and/or representations made on these or any other websites.

 

Collection of your personal information

You may be required to provide certain personal information to us when you elect to use certain products or service available on our site. These may include: (a) registering for an account on our site, (b) entering a sweepstakes or contest sponsored by us or one of our partners, (c) signing up for special offers, (d) sending us an email message, (e) place an order, (f) submitting your credit card or other payment information when ordering and purchasing products and service on our site.

We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us

 

Registration and accounts

To be eligible for create an account on our website but, you must be resident or situated in the United States of America.

You may register for an account with our website by completing and submitting the account registration form on our website and clicking on the verification link in the email that the website will send to you, and not allow any other person to use your account to access the website.

You must notify us in writing immediately to support@ustopup.com if you become aware of any unauthorized use of your account, meantime not use any other person’s account to access the website unless you have that person’s direct permission to do so.

 

User login details

If you register for an account with our website, we will ask you create a user ID and password. You must keep your password confidential.

You must notify us in writing immediately if you become aware of any disclosure of your password. You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

 

Why we collect information

We are collecting your data for several reasons; to better understand your needs and provide you with the services you have requested, To fulfill our legitimate interest in improving our service and products, to send you promotional emails & coupon containing information we think you may like when we have your consent to do so, to contact you fill out surveys or participate in other types of market research, when we have your consent to do so, To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain sad information will be determined based upon the following criteria: that length of time your personal information remains relevant, the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations, any limitation periods with which claims might be made, professional bodies or associations, the type of contact we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in the policy.

 

Right of deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: Delete your personal information from our records, and; direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: Complete the transaction for which the personal information was collected, fulfil the terms of a written warranty or product recall conducted, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

 

Cancellation and suspension of account

We may: suspend your account or cancel your account at any time in our sole discretion without notice or explanation.

You may cancel your account on our website using your account control panel on the website. Meantime you are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

 

Information choices and changes

We offer you choices regarding how we contact you for marketing related communications and whether we use information regarding your online activities for marketing purposes. Visit contact us to learn about ways to register your privacy preferences with us. You may also register a “do not contact” request by calling customer care or sending an email to support@ustopup.com. It may take up to 15 business days to process this request.0

If you register a “do-not-contact” request, we may still contact you for non-promotional purposes, such as emails about your accounts or our ongoing business relations or your purchases or order/purchase inquires. If you disable cookies on your Internet browser, you also may stop some collection and use of data when you visit our web sites.

If you would like to change your certain ustopup.com account information, you may create an online account and manage your account in online.

 

Payment Methods

PayPal

Stripe Gateway accepts Visa/Master card/American Express/Discover/Google pay/Samsung pay/Apple Pay.

 

Order Process

We will process only the successful orders. If you have any issue/request please send us the email support@ustopup.com.

No Pre-Paid Checks, Money Orders, Cashier’s Checks, Purchase Orders, Fax or C.O.D. orders. Please accept our apologies but currently we do not accept international credit cards.

 

Shipping Information

We will provide the free standard shipping mostly all product/s within United States only. If the product mention email/digital delivery free those product/s only eligible for free email/digital delivery only, please check the shipping fee on the online order.

If you want your get your order/item fast track on Next Day Air or Second Day delivery service, you must pay small amount of money to upgrade the fast track service price will very according to the service. Please contact support@ustopup.com for more details.

If we received your order(s) by on or before 01.00 pm EST on weekdays mostly will ship on same day. If the order received by after 01.00 pm EST on weekdays, we’ll process the order on next business day. Weekend order will ship next business day, except fast track order(s). Fast track orders will ship according to the customer request.

Once we shipped your order from our fulfillment center tracking notification(s) will automatically generate to your email. We will use USPS/FedEx/UPS shipping carriers depending on shipping zone(s), quantity & weight.

Standard Shipping will take three to seven business days depend on the shipping zone(s).

Order processing and delivery time frame; Some customers may experience longer delivery due to COVID-19.

 

Order Cancellation before Shipment

If you want to cancel your order, you must cancel within 12 hours after you placed the order, meantime send an email to support@ustopup.com and mention the reason for the cancellation. If you need more help to change the order or change the quantity of the products, etc.. We will help you.

If the item/s shipped out, please follow the Return, Refund and Replacement direction. You can see the Return, Refund and Replacement direction on the website main page.

 

Order Cancellation after the Shipment

If you want to cancel your order after 12 hours from the order place time or you want to cancel the order after the shipment, we can stop but we don’t have any control or guarantee on the shipment.

In this point, you must follow the above return, refund & replacement procedure/step for the refund or return or replacement.

 

Return, Refund and Replacement

As part of our COVID-19 response, we will temporarily not allow on certain items. We will continue to pause returns of food, paper products, pharmacy items, household cleaning items, health and beauty products, laundry soap, and apparel. Please note for all the product(s) return we will apply 14% restocking fee.

Customer satisfaction is especially important to us but return policy will very product to product, no return accepts under the list in Essential & Seasonal products categories. Product under Essential & Seasonal categories are final sale.

Please keep in mind that all returns must be unused, undamaged and all packaging, labels and tags must remain intact and be attached with the item. To initiate a return for a return or replacement, please email us to support@ustopup.com stating your reason of return and attach images/video of the product.

If the item(s)/product(s) eligible for the return customer can return within 15 days from the delivery date.

Return or refund or replacement will not process without the RMA number.

If you want to get the RMA number for your return or refund or replacement item(s) you should contact our return or replacement support team to support@ustopup.com with the following details Once they approved, they will generate the RMA number to your email. We will get back to you within 24 hours with your prior authorization & instructions.

Oder Date

Order Number

email address (same as on the order)

First Name

Last Name

Day Time Contact Phone Number

Address (should mention the same delivery address on you order)

In the event of a backorder on your replacement product, units will ship when available meantime it will ship to the delivery address same as on your order.

You must ship the return or replacement items(s)on or before 7 days from the RMA creation date. If you’re not ship the items(s) back to us on time. We can’t process the refund or replacement to you on time. So, please make the sure to ship the item(s) to us on time for process the refund or replacement without any delay.

We may request the tracking numbers of your item(s). For the quick support and help please update your tracking number to our Return & Replacement team support@ustopup.com meantime they will follow up your RMA case.

If you wish to change the shipping method, you MUST contact the Return & Replacement department to support@ustopup.com before the replacement unit is shipped. We do not refund or return original shipping charges.

You are responsible for paying for your own shipping costs for returning any item(s) to us for return or replacement. If you are unable to ship the item out, we will process a return shipping label. Once we’ve received the returned item, we will process your total refund, excluding return shipping costs, to your original method of payment.

Please note once we received the returned item to our warehouse, we will inspect the merchandise & process a refund back to Your Credit/Debit card from which original payment was made.

All refunds will process within 14 business days from the return received date.

 

Product Warranty

If the product comes with the warranty, we’ll mention on the product details. If the product does not mention the warranty on the product details product/item does not come with the warranty.

If we mentioned the warranty on the product details you should contact us for the retail products are accompanied by the original manufacturer warranty. ustopup.com does not offer any technical support or service or support.

 

Notice to European Union users

Our operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States.

This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States of commercial purposes.

It allows the free transfer of data to companies that are certified in the US under the piracy shield.) by providing personal information to us, you are consenting to its storage and use as described in this policy.

 

Sim card registration criteria

To use the Services, you must first activate your SIM Card, and to ensure that the SIM Card is working properly, you must also make a call, send an SMS and/ or use the data services in your Home Country (which is identified by the country code of your mobile number).

Please ensure you have active plan on your Account prior to use. SIM card(s) registration will change according to the SIM card(s) carrier. Please find out more details on the SIM card pack(s). ustopup.com recommended to purchase the SIM card with plan for immediate use or if you bought free sim card without plan you can purchase from monthly plan from ustopup.com.

We don’t have any control or support or service for the provided plan provider/carrier. Please contact their customer service or tech support for their service issue(s).

 

Children under of Eighteen

You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age. If you are under the age of 18 you must ask your parent or guardian for permission to use this website with their help.

 

California privacy rights

USTOPUP shares personal information between USTOPUP affiliates and marketing agents for marketing purposes. We do not share your personal information with unaffiliated third parties for their own independent marketing purposes without your consent. To make your request, send an email to support@ustopup.com. USTOPUP will respond to these requests within 30 days. Requests that come to USTOPUP by other means may result in a delayed response.

 

Changes to this statement

We may change this Privacy Policy at any time. When we change the privacy policy, we will update by changing the date it was last updated


If you cannot find what you’re looking for in our Return Policy, please visit our Contact Us page for additional customer service assistance.

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